Monument Data Solutions - Oracle EBS

Fixed Price Solutions

Extend Your Oracle Capabilities

Quickly & predictably improve your applications with
our range of Oracle E-Business Extensions

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Clients Across Industries
and Across Time

Financial Services, Life Sciences,
High Tech and Industrial Manufacturing

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Oracle 11g & 12c

Database Services

Implementation, Migration and

Upgrade Services

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Oracle E-Business Suite

Services

Implementation, Integration & Customization Services
For SMB Clients across a range of industries.

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Oracle Partnership

Monument is an Oracle Partner and Reseller of E-Business Suite, Cloud ERP, and Oracle Technology. We provide application expertise and domain knowledge to our clients. We are extremely committed to our clients who average 8 years working with our team. We have taken many of our clients from the initial implementation through various upgrades and extensions and now provide support services as needed.

Whether you are looking for day to day Help Desk support services, installing, upgrading, modifying or extending your Oracle E-Business Suite or Oracle Cloud ERP, our experience and commitment can help.

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Addendum A

Managed Oracle EBS Application Support:

Monument’s Managed Oracle EBS Applications Support is for clients to Outsource or Augment their staff to support End Users with Help Desk Ticketing. We will organize and simplify your current Support Process to minimize wait time and improve the user experience. This is a standard service that Monument provides to many clients.

Tasks involved for this Support include:

Managing the Ticketing System
Running a Weekly Ticketing Meeting
Arrange a Monthly Steering Committee Meeting for Strategic Review
Organizing Tickets for priorities,
Supervise Oracle Service Requests (SR) for client issues
Manage DBA and Technical Resources to solve issues.
Create Training Materials when necessary
Change System Parameters to solve issues when necessary.

This service provides clients with uninterrupted continuity of service when needed.

Blog

Jul

What is the status of your ERP system?

An ERP Assessment is a review of the current footprint your systems. It should include ERP and all the associated integrated and interfaced systems which comprise your Business Systems Footprint.

Jun

R12 Upgrade for a Process Manufacturer

Monument recently completed an upgrade to R12 for a Process Manufacturer which included Financials, Supply Chain, with both Process and Discrete Manufacturing modules.

Our Clients

Monument Data Solutions has helped dozens of companies across multiple verticals since 2004.