Fixed Price Solutions
Extend Your Oracle Capabilities

Quickly & predictably improve your applications with
our range of Oracle E-Business Extensions

Clients Across Industries
and Across Time
Financial Services, Life Sciences,
High Tech and Industrial Manufacturing
Oracle 11g & 12c
Database Services
Implementation, Migration and
Upgrade Services
Oracle E-Business Suite
Services

Implementation, Integration & Customization Services
For SMB Clients across a range of industries.

Oracle Partnership

Monument is an Oracle Partner and Reseller of E-Business Suite, Cloud ERP, and Oracle Technology. We provide application expertise and domain knowledge to our clients. We are extremely committed to our clients who average 8 years working with our team. We have taken many of our clients from the initial implementation through various upgrades and extensions and now provide support services as needed.

 

Whether you are looking for day to day Help Desk support services, installing, upgrading, modifying or extending your Oracle E-Business Suite or Oracle Cloud ERP, our experience and commitment can help.

 

Addendum A

Managed Oracle EBS Application Support:

Monument’s Managed Oracle EBS Applications Support is for clients to Outsource or Augment their staff to support End Users with Help Desk Ticketing. We will organize and simplify your current Support Process to minimize wait time and improve the user experience. This is a standard service that Monument provides to many clients.

Tasks involved for this Support include:

  • Managing the Ticketing System
  • Running a Weekly Ticketing Meeting
  • Arrange a Monthly Steering Committee Meeting for Strategic Review
  • Organizing Tickets for priorities,
  • Supervise Oracle Service Requests (SR) for client issues
  • Manage DBA and Technical Resources to solve issues.
  • Create Training Materials when necessary
  • Change System Parameters to solve issues when necessary.

This service provides clients with uninterrupted continuity of service when needed.

Blog

01
Jul

An ERP Assessment is a review of the current footprint your systems. It should include ERP and all the associated integrated and interfaced systems which comprise your Business Systems Footprint.

14
Jun

Monument recently completed an upgrade to R12 for a Process Manufacturer which included Financials, Supply Chain, with both Process and Discrete Manufacturing modules.

Our Clients

Monument Data Solutions has helped dozens of companies across multiple verticals since 2004.

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